Descripción de la oferta
Mandarin Oriental Punta Negra, Mallorca is looking for a People & Culture Coordinatorto join our People & Culture team.Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness – each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.About the jobBased at Mandarin Oriental Punta Negra, Mallorca, the People & Culture Coordinator plays a key role within the People & Culture team, ensuring a seamless and accurate employee lifecycle experience.This position is responsible not only for the precise and timely processing of payroll, but also for the comprehensive administration of colleague documentation, personnel files, and P&C records. Acting as a trusted point of contact, the role supports colleagues with payroll and administrative queries while ensuring full compliance with labor legislation, internal policies, and Mandarin Oriental standards.As People & Culture Coordinator, you will be responsible for the following duties:Ensure the accurate collection, validation, and maintenance of worked hours, absences, vacation balances, and contractual data for all colleagues.Support the end‑to‑end payroll process, ensuring salaries, overtime, bonuses, and allowances are processed accurately and on time.Manage and maintain complete and up to date personnel files, contracts, payroll records, and mandatory documentation in compliance with legal and company requirements.Act as a key point of contact for colleagues, providing clear guidance on payroll, contracts, benefits, deductions, and administrative matters.Ensure payroll and people administration data is correctly entered into P&C and payroll systems, maintaining high standards of accuracy and confidentiality.Prepare and support payroll and P&C administrative reports, including labour costs, headcount data, and statutory documentation.Collaborate closely with the People & Culture team to resolve discrepancies, improve processes, and ensure operational excellence.Support internal and external audits, ensuring compliance with local labour legislation, tax regulations, and Mandarin Oriental policies.As People & Culture Coordinator, we expect from you:Experience and education:Bachelor’s degree in business administration (ADE), Labor Relations (RRLL), Human Resources, Accounting, Finance, or a related field is required.Additional training or certifications in Payroll Management, Labor Law, or Social Security will be considered a strong asset.1 to 3 years of professional experience in payroll processing, people administration, or HR administrative roles, preferably within hospitality or service‑oriented environments.Previous experience working with payroll systems and HR management software (e.g., SAP, ADP, Factorial or similar platforms).Solid understanding of Spanish labour legislation, payroll concepts, tax withholdings and employee benefits.Technical skills:High proficiency in payroll and P&C systems, ensuring accurate data management and timely processing.Advanced working knowledge of Microsoft Excel for calculations, data validation and reporting; solid command of Word and PowerPoint.Exceptional attention to detail, with the ability to manage sensitive data with accuracy and confidentiality.Strong administrative and organizational skills, capable of handling multiple priorities in a fast‑paced environment.Clear and professional communication skills, enabling effective interaction with colleagues regarding payroll and administrative matters.Positive, proactive, and service‑oriented attitude, with a strong sense of responsibility and ownership.Self‑driven team player with excellent interpersonal skills and a collaborative mindset.Fluency in Spanish and English (written and spoken); Catalan is a strong plus.Our commitment to youLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.We’re Fans. Are you?
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