Descripción de la oferta
Join to apply for the Receptionist role at The Hoxton
Company Description
We’re looking for a Receptionist to join our team at The Hoxton, Poblenou! The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool, our taqueria Tope, a bright and airy lobby, a multi‑functional basement events space, and The Apartment, our unique meetings & events concept. Reporting to the Front Office Manager, you will provide a naturally friendly, helpful, and responsive level of service to all guests, ensuring they feel valued and want to return.
More About Us
The Hoxton is a series of open‑house hotels, each in a neighbourhood we love. Since opening our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside locals and immerse themselves in vibrant, welcoming public spaces.
What’s In It For You
Become part of a team passionate about creating great hospitality experiences.
Type of contract: Fijo discontinuo.
A competitive salary and plenty of development opportunities.
Food on us during your shift.
Enjoy a free night at The Hoxton and a meal for two when you first start.
Training to settle you into the role with ongoing development that helps you thrive.
Time off to volunteer with partner charities.
Hox Hero and Nifty fifty rewards for going the extra mile and living our values.
An annual diversity and inclusion calendar of events to learn, celebrate, and make a positive impact.
Regular team get‑togethers, high‑fives, and special parties.
The chance to challenge the norm in a creative and rewarding environment.
Join an innovative, fast‑growing, international group reshaping hospitality.
Excellent discounts across The Hoxton and the global Ennismore family.
Job Description
What you’ll do
Be the first face guests see, treating each as an individual and making their stay special.
Handle guest check‑in and check‑out, ensuring all bills are correct and come with no surprises.
Collaborate with all teams to keep the front busy and assist the Front Office Manager with overbooking levels.
Answer phones, address requests, give recommendations on shows and pop‑up restaurants in the area.
What We’re Looking For
Be yourself; we value authenticity over clone‑like suits.
Passion for hospitality, whether it's a drink, meal, event, or a night’s stay.
Deliver a positive impact on everyone you interact with.
Keep egos at the door and focus on getting things done.
Be open to doing things differently and trying almost everything once.
Share a good time, even in unexpected situations.
Enjoy being helpful and answering any question with confidence.
Prior hotel experience is a plus but not required; eagerness to learn is key.
Fluency in Spanish and English required; Catalan and other languages highly valuable.
Experience with Opera PMS is an advantage.
Additional Information
Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205, 08018 Barcelona o a data@ennismore.com.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Administrative
Industries
Hospitality
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