Job Title: Operations & Reservations Manager – Destination Management CompanyThis boutique Destination Management Company based in Madrid, specializing in tailor-made cultural and luxury travel experiences across Southern Europe.Their bilingual, international team works closely with high-end travel advisors and trusted local partners to create seamless, authentic itineraries focused on art, history, gastronomy, and wine. They are known for their personalized service, operational excellence, and attention to detail .They are looking for an experienced Operations & Reservations Manager to oversee day-to-day booking operations and client servicing.This role is ideal for someone with a background in DMC operations, travel coordination, concierge services, or hospitality, who enjoys managing multiple reservations, liaising with suppliers, and delivering exceptional client experiences.Coordinate with hotels, guides, transport providers, venues, and local partnersEnsure smooth execution of services before and during travelMaintain strong relationships with suppliers and service partnersSupport internal processes, service standards, and operational workflowsAssist with planning special events, experiences, and bespoke requestsContribute to customer loyalty initiatives and repeat business3–5 years’ experience in travel, hospitality, or DMC operations~ (roles such as Operations Executive, Senior Travel Coordinator, Concierge, Group Coordinator, or similar)~ Fluent in English and Spanish (essential)~ Client-focused mindset with strong communication skills~ Knowledge of the Spanish and Portuguese markets is a plus~ 6 months of structured training~ Private healthcare insurance~ Performance-based bonus program after 6 monthsJob Title: Operations & Reservations Manager – Destination Management CompanyGet social…….