Descripción de la oferta
Job OverviewThe Sales Support Operations Associate plays a crucial role in maintaining the efficiency and accuracy of sales tasks and processes through meticulous administrative and clerical support. Managing essential office tasks, coordinating sales activities, and providing comprehensive support to the team, this role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving sales processes, and a forward-thinking mindset to anticipate and solve challenges, all contributing to the sales success of the company.Essential Duties And ResponsibilitiesManages communication with the Field Sales around spot pricing opportunities being brought on board.Adapts pricing requests for individual clients. Verifies quantities, pickup/delivery points, commodities and incoterms.Validates adherence to standards and that data provided is sufficient to price the opportunity. Offers guidance to the Sales Team, discuss possible discrepancies.Collaborates with US Air and Ocean Pricing Team on regular basis ensuring data quality.Administers shipment data entry into the pricing tool for quoting purposes.Addressed any possible problems when transmitting information.Acts as resource of sales communication for transactional Pricing Desk members.Performs other duties as assigned.Education And ExperienceHigh School Diploma RequiredEnglish Language Required - B2, C1 LevelsKnowledge, Skills And AttributesOrganizational skillsAttention to detailTime management and prioritizationCustomer-focusedStrong written and verbal communication skills in English to present information to internal customersAdaptable / flexible to high-pressured environment.Comfortable with utilizing internal IT tools and Email.Basic Incoterms knowledgePhysical DemandsFrequently required to stand, and walkRegularly required to sit for extended periodsRegularly uses arms to reach, hands and fingers for computer and phone useSpeaking clearly and listening for heavy phone contactRequires close-up and computer screen distance vision abilityWork EnvironmentThe work environment characteristics are similar to those of an office setting with various office equipment.This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct, and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.Inclusion and social diversity are firmly anchored values in our corporate culture.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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