Descripción de la oferta
We’re Fever, the world’s leading tech platform for culture and live entertainment. About The Role You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in app messages). You will continuously refine our multi‑channel communications and develop retention strategies to deliver an outstanding customer experience, applying best practices and staying up-to-date with CRM state‑of‑the‑art. You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch‑points as well as key client segments for improved targeting and CRM program effectiveness. You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight‑driven and measurable. You will be the owner of the weekly/monthly reporting and ad‑hoc deep dives. About You Minimum 4 years of experience in Digital Marketing and CRM within mobile and web environments. Experience with Salesforce Marketing Cloud. Experience with ESPs such as Mailchimp, Sendgrid, etc. Proficient in HTML. Good copywriting skills. Ability to develop and optimise CRM flows to drive revenue. Knowledge of leveraging consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant marketing insights. Commercially savvy, analytical and data‑driven. Experience in A/B testing and dynamic templates. Organised, responsible and proactive. Strong time‑management skills, ability to prioritise and work at a high pace. Fluent in English. Ability to foster teamwork and keep team members motivated. Benefits & Perks Opportunity to have a real impact in a high‑growth global category leader. 40 % discount on all Fever events and experiences. Flexible work arrangements – home office friendly schedule. Professional and personal growth opportunities from day one. Live in the heart of Madrid, with possible travel across markets. Supportive, young, international team. Health insurance and other benefits such as flexible remuneration with a 100 % tax exemption through Cobee. English and Spanish lessons. Gympass membership. Free food, drink and fruit at the office. Possibility to receive in advance part of your salary by Payflow. Thank you for considering joining Fever. We cannot wait to learn more about you! We are committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process, please contact our Talent team so we can help you by providing a welcoming and seamless journey. Fever - Candidate Privacy Notice #J-18808-Ljbffr
