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Corporate Sales Engineer - German (Remote)Spain - BarcelonaGermany - RemoteFull timeR30247As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the RoleCrowdStrike is seeking a Corporate Sales Engineer to be part of the team. You will be responsible for changing what the security market and customers believe is possible with our next-generation endpoint cyber security technology.What You'll DoOwn and develop the technical champion in the opportunities.Deliver technical product presentations & demonstrations.Articulate the CrowdStrike technical message where required.Ask open and challenging discovery questions that help uncover pain and drive requirements.Run Proof of Values (POV) with approved success criteria demonstrating the benefits and value of the platform.Collaborate with the Product Management team as a liaison for key accounts and their technical product requirements.Learn and test different cyber security attack techniques against the CrowdStrike Falcon platform.Provide informal training to the Corporate team on CrowdStrike technology and competitive messaging.Serve as our customers' primary point of contact for feedback and resolution of issues that require assistance from the Support team.What You'll NeedProven track record in technical roles (support, consulting, or systems engineering) with demonstrated self-direction and organizational excellenceExceptional communication abilities, delivering clear and impactful presentations to both technical and business audiencesAdvanced problem-solving capabilities, with demonstrated success in analyzing and resolving complex technical challenges under pressureStrong technical acumen with ability to quickly evaluate complex architectures and identify security vulnerabilities and optimization opportunitiesDemonstrates intellectual curiosity and competitive drive, with passion for continuous learning and professional growthBachelor's degree in Computer Science or equivalent practical experienceProven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.Native fluency and business level German and EnglishBonus PointsTechnical understanding of incident response, computer forensics, network administration and management and endpoint security including anti-virus solutions.Malware analysis experience and Cybersecurity expertise a plus.MEDDIC/Value Selling AwareBenefits of Working at CrowdStrikeMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world's leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed - one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware.There's much more to the story of how Falcon has redefined endpoint protection but there's only one thing to remember about CrowdStrike: We stop breaches.Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Networking Remote Field Service Engineer (L1) is an entry level engineering role, responsible for operating in region and provides a professional remote technical support service to clients by identifying and resolving technical incidents and problems.Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.Key responsibilitiesMaintains the support process and ensures that requests for support are handled according to the procedures.Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.Identifies and resolves problems following agreed procedures.Carries out agreed maintenance tasks.Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.Prioritizes and diagnoses incidents according to agreed procedures.Investigates causes of incidents and seeks resolution.Escalates unresolved incidents and follows up until incident is resolved.Provides service recovery, following resolution of incidents.Documents and closes resolved incidents according to agreed procedures.Maintains secure, accurate, complete, and current configuration on configuration items (CIs).Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.Maintains knowledge of specific specialisms, provides detailed advice regarding their application.Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.Identifies problems and errors prior to or when they occur.Logs all such incidents in a timely manner
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