Experience the power of a game-changing career La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Site Manager (On-site), you will be part of our team of game-changers who are powering the brands of the future. Responsibilities and Qualifications Partner with senior leadership to define and execute site-level strategy Drive continuous improvement across key site metrics (quality, productivity, staffing, training, attrition, and cost) Oversee workforce forecasting and planning to meet current and future client demand Collaborate with cross-functional teams to deliver quality and service objectives Hold a Bachelor’s degree in a related field (Master’s preferred) with extensive relevant experience Have strong progressive management experience, ideally within a large call centre environment Communicate confidently and effectively at all levels, both verbally and in writing Understand financial planning, forecasting, and budget management Are experienced in driving large-scale projects and business initiatives Full-time permanent contract with a rotative schedule, Monday to Friday from 9:00 to 18:00 On-site role with a great office location in Olivenza Career development programs and leadership training At Concentrix, we invest in our game-changers because when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers worldwide call Concentrix their employer of choice. #J-18808-Ljbffr