Technical Manager Suntech • Las Palmas de Gran Canaria, Las Palmas, ES
Job Description
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Responsabilidades

New product launch support and organize seminars/webinars
Pre-sales support, provide good technical solutions to customers
Respond the technical questions/requirements from customers
Provide technical support to both solar module and ESS
Maintain and update the CEC and/or other related product certifications and qualifications to meet Spanish speaking area needs
Contract review and technical clause negotiation including warranty, tests, pre-shipment inspection, etc.
Collaborate with HQ team to find solutions to the technical term deviation and evaluate the related cost
Support customer training and CEC/SEC road shows
Collaborate with HQ warranty department to resolve product warranty/after-sale issues/complaints
Coordinate the order execution including Pre-shipment inspection, 3rd party lab testing, factory audit, manufacturing supervision, etc.
Competitors' product/offerings analysis

Requisitos

Bachelor, master degree in business, electrical, power or related fields
Familiar with solar module and energy storage products, with the ability to design and provide solutions for integrated product and ESS
5 years+ technical supporting experience
Confident to provide technical speech to clients or public audience
Knowledge and/or experiences in PV system design and ESS
Good communication, negotiation and influencing skills
Positive, self-driven, diligent, can-do attitude and a team player
Proficiency both in written and spoken in English
Able to travel on a regular basis and/or abroad in a short notice

Location
Las Palmas de Gran Canaria, Spain
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