Descripción de la oferta
We are looking for a System Implementation Specialist to join our Application Management and Service Group . In this role, you will support the implementation, operation, and continuous improvement of application systems, ensuring reliable performance and an excellent user experience across the organization.
Key Responsabilities:
Provide daily troubleshooting and technical support for application systems.
Monitor application systems to ensure stable and reliable operation .
Manage and coordinate business requirements for application system improvements and implementations .
Support the delivery and configuration of application system requirements .
Participate in User Acceptance Testing (UAT) for digital and IT projects.
Collaborate with internal EDS teams and external IT service providers to ensure timely service delivery and issue resolution .
Contribute to improving system performance, service quality, and user experience
Qualifications
Technical & Functional Skills
Experience in business process analysis and application system requirements management .
Strong problem-solving and troubleshooting skills in application systems.
Experience with application system configuration, C#Java, monitoring, and maintenance .
Understanding of IT system requirements analysis and design methods .
Familiarity with application system implementation, configuration, and development processes .
Experience supporting UAT testing for digital or IT projects is a plus.
