Descripción de la oferta
MTS Globe Spain
MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 12.000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.
Job Description
Our team is growing, and we are looking for enthusiastic individuals who are looking for new challenges. We are hiring Transfer Agent to support one of our key clients in Palma who will work during the season.
As a Transfer Agent you will be responsible to manage and control transfer routes in Mallorca, have a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.
Responsibilities
Management and control of transfers in Mallorca.
Communication with providers, hoteliers and TTOO.
Management of claims and incidents.
Coordination with other internal departments to ensure the quality of service.
Be involved in the planification of the transfer routes.
Requirements
2 years of experience in a similar position.
Advanced level of English, other languages are a plus.
Able to work properly with IT Systems and adapt quickly to our in-house operational systems.
Studies of Tourism or related fields.
#J-18808-Ljbffr
