Descripción de la oferta
Company DescriptionZaheen combines deep telecom industry knowledge with the goal of offering a comprehensive range of wholesale and retail voice services tailored to meet the evolving needs of our clients. The name Zaheen, which means intelligent, ambitious, and creative in Arabic, reflects our vision and commitment to innovation and independent thinking in the telecom sector. Our organization prides itself on providing exceptional and flexible services to ensure the success of our valued clients.Role OverviewWe are looking for an experienced Senior Voice Account Manager to support and grow our wholesale voice business across international markets. This role focuses on building, managing, and expanding commercial relationships with telecom operators, carriers, and aggregators active in international voice services.You will own the full commercial cycle — from identifying and onboarding new interconnection partners to managing long-term bilateral relationships. This is a senior role suited to professionals who are comfortable operating independently in a remote environment and navigating the dynamics of the wholesale voice telecom ecosystem.Key ResponsibilitiesIdentify, prospect, and onboard new wholesale voice partners, including telecom operators, carriers, and aggregatorsBuild and manage bilateral interconnections and long-term commercial partnershipsLead commercial discussions and negotiations with international voice partnersManage and grow an existing portfolio of wholesale voice accountsMaintain strong relationships with partners during market changes, restructurings, or consolidationsWork closely with internal teams (routing, operations, finance) to ensure smooth onboarding and ongoing service deliveryMonitor market trends, traffic patterns, and competitive dynamics within the wholesale voice marketRepresent the company in commercial discussions, partner meetings, and industry events when requireRequirements & ExperienceMinimum 5 years of experience in a Senior Sales role within the wholesale telecom industry, with a strong focus on international voice servicesStrong account portfolio and an established professional network of telecom operators, carriers, aggregators, and niche wholesale voice partners, actively leveraged in commercial activitiesSolid understanding of:International voice traffic and routingBilateral interconnectionsWholesale voice trading modelsProven experience managing B2B commercial relationships in telecomStrong communication, negotiation, and relationship-building skillsComfortable working remotely and managing accounts independentlyFluent English required; additional languages are a plusWhat We OfferFully remote role with flexibility and autonomyOpportunity to work in a focused, relationship-driven wholesale telecom environmentGlobal market exposure, working with partners and clients across multiple international regionsCollaboration with experienced industry professionals in a specialized domain
