We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.Let’s build experiences people love—together.About Us We’re UserTesting, a leader in human insights. We believe the path to human understanding—and great experiences—starts with seeing and hearing how someone engages with the world around them. At UserTesting, you’ll help organizations discover the human side of business—transforming how they work, collaborate, and innovate. That’s how we enable companies to connect with their audiences in a way that’s uniquely and intentionally human.Trusted by over 3,000 customers, including 75 of the Fortune 100, UserTesting helps organizations accelerate growth, reduce costs, and close the experience gap. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come help us build the engine for human understanding.The Opportunity We’re looking for a service‑driven and detail‑oriented Workday Analyst to support our People Team and cross‑functional partners. You’ll play a key role in maintaining the reliability, security, and performance of Workday, with a focus on Recruiting, HCM, Absence, Learning, and more. This is a hands‑on role ideal for a systems thinker who’s excited to solve Tier I tickets, empower stakeholders, and help scale our people systems as we grow.The Team You’ll join our dynamic People Team, working closely with Talent Acquisition, HR Operations, and IT. Our team is remote‑first and collaborative, with members across the US. We’re focused on building a thoughtful employee experience, supported by scalable tools and processes.What We’re Looking ForDeep experience with Workday, especially Recruiting, HCM, Absence, Learning, and SecurityHands‑on expertise triaging and resolving Tier I HRIS tickets using tools like Jira or ServiceNowStrong configuration knowledge across business processes, condition rules, calculated fields, and EIBsExperience managing security groups and role‑based permissions in WorkdayFamiliarity with audit protocols and SOX‑compliant system practicesAbility to analyze ticket trends and recommend scalable improvementsStrong communication and documentation skills—comfortable enabling stakeholdersA proactive approach to continuous learning and user trainingComfortable with ambiguity and adaptable in a fast‑paced, evolving environmentBonus: Workday Pro Certification (Recruiting, HCM, or Security) and/or experience in a high‑growth tech or SaaS companyOur BenefitsPrivate health & dental coverageGenerous paid leave (vacation, birthday off, parental leave)Learning & development budget (courses, conferences, training)Remote‑first culture with flexible working arrangementsHome office stipend / equipment supportUserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E‑Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.Seniority level Entry levelEmployment type Full‑timeJob function Human ResourcesIndustries Software DevelopmentReferrals increase your chances of interviewing at UserTesting by 2xGet notified about new Human Resources Analyst jobs inBarcelona, Catalonia, Spain .HR Digital Workday Time & Absence Analyst We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr