Company descriptionPublicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries. Do you want to know more about the agency/brand or area of expertise you will be applying for in this role? Keep reading!ERIS is our specialized unit in data marketing that enables advertisers to delve into a holistic understanding of consumers, with the ability to create personalized audiences and activate them at scale.OverviewWe are looking for a strong professional to join our team as a CRM Lead for our Marketing Projects in Publicis Group!ResponsibilitiesDirect and supervise the CRM operation, ensuring efficiency and compliance with objectives.Manage and motivate multidisciplinary teams, fostering a collaborative work environment where innovation and excellence are valued.Lead initiatives that help to optimize processes, planning, identifying possible new technological vendors and advising the client in their implementation.Identify opportunities for growth and expansion, leading initiatives that drive business development.Act as the highest representative of the company before clients and stakeholders, establishing solid and trustworthy relationships.Foster an organizational culture oriented to continuous learning, excellence and constant improvement.Keep updated on market trends and best practices.QualificationsPrevious experience in leadership and team management positions.More than 7 years of proven experience managing CRM projects with complexity (multibrand, multichannel and with different levels of interlocution).Experience and knowledge in Marketing Automation platforms (preferably Adobe and SalesForce).Proactive, results-oriented attitude and ability to inspire and motivate others.Non-conformist mentality and ability to lead changes and transformations in the project.Excellent communication skills and ability to interact at a high level.Strategic business vision and ability to make sound decisions in complex environments.Very high level of English.Additional informationWhy join us?Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more.Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills.Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel".️ Online English Classes: Benefit from group weekly classes by native teachers if you have a B1 level of English or above.Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon.Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program.Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important!Work-Life Balance: Enjoy a hybrid model with up to two days working from home and intensive summer hours. Full remote in Easter, Christmas & 3 weeks in Summer. Flexible work start schedule.️ Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others.Ommm!Subsidised breakfast & daily menu at our Café Marcel canteen. Bon appétit!We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy!Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law.If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas.#J-18808-Ljbffr