Descripción de la oferta
Your missionGuest Service Agent at REMSResponsibilities- Guide our guests using our communication tools (PMS and phone calls).- Welcome the guests to the properties and assist them during their stay (check-in).- Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).- Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).- Cover the reception of the guests in our office.- Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs.Conditions and Benefits- Location: Malaga historic center/Soho/Torremolinos/Malaga airport (Depending on companies needs).- Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. Mostly/ All evening shifts.- Possibility of part time scheduling starting from 25H/ Week.- Contract: Permanent employment contract with a trial period depending on profile.- Days off: 2 days per week.- Salary: Between 20.500 EUR and 25.000 EUR annually.- Great career potential growth in the rental department.Your profileSkills and qualifications- Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).- Be reactive, adaptive and improvise while facing issues.- Having strong customer relationship capabilities.- Good knowledge of Andaluciía is a plus (restaurants, cultural sites, activities...).T- Experience as a receptionist in a hotel or AirBnB accommodation is a plus.- A Bachelor's degree in a relevant field is a plus.- Driving licence is a plus.#J-18808-Ljbffr
