Descripción de la oferta
Service Manager for operations Order to CashWe are looking for an experienced Service Manager – Order to Cash to support global operations and ensure service stability across SAP and non-SAP environments.Key Responsibilities• Manage daily escalations of production issues on a global scale• Represent OTC interests in projects, ensuring visibility and proper resource allocation• Stakeholder management for critical projects, incidents, and operational topics• Oversee day-to-day operations of 4 internal global resources and 3–4 external resources• Lead regular calls with Global Process Owners and Global Process Leads for approvals and alignment• Collaborate with Service Managers across other services (ITF, RTR, etc.) to maintain operational stability• Manage priority small-scale projects to ensure timely and accurate delivery when requiredRequirements• Fluency in English (mandatory)• Proven Project Management experience• Experience leading international teams• Excellent stakeholder management and communication skills across all levels• Strong SAP SD experience (ECC required, S/4HANA is a plus)• SAP ITF experience is a plus• 15+ years of total SAP experienceIf this sounds like you, apply now!
